Legal Document

x3333 Terms & Conditions

Please read these terms carefully before using the x3333 platform. These terms form a binding agreement between you and us.

These terms and conditions may be updated at any time. Continued use of the platform after any changes indicates that you have accepted the updated terms. Please visit this page regularly for the latest version.

Table of Contents

Section 1

General Provisions

These terms and conditions ("Terms") form a legal agreement between the entity operating the x3333 platform ("x3333", "we", "us") and each individual who uses the platform ("user", "you", "your").

x3333 is an online gaming and betting platform that provides casino games, sports betting, live casino, and other gaming services to users in Bangladesh. By accessing the platform, creating an account, or using any of its services, you fully agree to these terms.

Important: Do not use the platform without reading and understanding these terms. If you have any questions, please contact our support team.

These terms apply together with our Privacy Policy and Responsible Gaming Policy. Those policies are considered an integral part of these terms.

Section 2

Eligibility & Age Requirement

To create an account and use services on the x3333 platform, the following conditions must be met:

  • You must be at least 21 years of age. This platform is intended only for those aged 21 and above.
  • You must be a valid individual with the legal capacity to enter into this agreement on your own behalf.
  • You must not be located in any jurisdiction where online gaming is prohibited by law.
  • You must have internet access and an active mobile banking account (bKash, Nagad, Rocket, or Upay).

Protection of Minors

x3333 has a zero-tolerance policy regarding participation of minors in gaming activities. If any user is found to be under 21 years of age, their account will be immediately closed and all deposited funds may be forfeited. Parents and guardians are asked to ensure that underage members of their household cannot access this platform.

Section 3

Account Registration & Security

Registration

When creating an account on x3333, you must provide accurate, complete, and up-to-date information. Creating an account with false information is a direct violation of these terms and may result in account closure.

  • Each person may hold only one account. Creating multiple accounts is prohibited.
  • Transferring your account to a third party or using someone else's account is prohibited.
  • As part of the identity verification (KYC) process, we may request necessary documents.

Password & Login Security

It is your responsibility to keep your x3333 account login details completely confidential. If you become aware of any unauthorised access to your account, notify our support team immediately. The following steps are recommended to keep your account secure:

  • Use a strong and unique password.
  • Change your password regularly.
  • Always log out when using someone else's device.
  • Do not share your login details with anyone.
Section 4

Deposits & Withdrawals

Deposits

The following payment methods are currently accepted for depositing funds on x3333: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for all methods is ৳100.

When making a deposit, ensure that you are transacting from a mobile banking account registered in your own name. Deposits from third-party accounts will not be accepted and such transactions may be suspended or cancelled.

Withdrawal

The minimum withdrawal amount from x3333 is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals may be made once the following conditions are met:

  • Account verification (KYC) must be completed.
  • The wagering requirements of any active bonus must be fulfilled.
  • The withdrawal request must be directed to a mobile banking account registered in your name.
  • x3333 reserves the right to temporarily suspend a withdrawal if unusual transactions or suspected fraud are detected.

Transaction Verification

For suspicious transactions, x3333 may request documents for additional verification. If verification is not completed within the specified time, the transaction may be cancelled.

Section 5

Bonuses & Promotional Offers

Welcome Bonus

New members on x3333 will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, making the total balance ৳2,000.

Wagering Requirements

The bonus amount must be wagered 25 times (on the bonus amount only — not on the combined total of deposit and bonus). For example: if you receive a ৳1,000 bonus, it becomes withdrawable after placing ৳1,000 × 25 = ৳25,000 in bets.

General Bonus Terms:
  • Each bonus offer may be used only once.
  • It is not possible to have multiple bonuses active at the same time.
  • The validity period for using a bonus is limited to the timeframe stated in the offer.
  • x3333 reserves the right to modify or cancel any bonus offer at any time.
  • Violating the bonus terms may result in forfeiture of the bonus and any associated winnings.

VIP Program

x3333's VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Moving to a higher tier increases your weekly cashback — from a maximum of 0.2% at Bronze up to a maximum of 1.0% at Diamond. x3333 reserves the right to modify the benefits of the VIP programme.

Section 6

Gaming Rules

All games available on the x3333 platform are operated in a fair and transparent manner. Each game has its own rules, which are displayed within the game.

Technical Issues

If a technical error occurs during a game session, x3333 reserves the right to cancel that session and refund the bet amount. If a game is left incomplete due to an internet disconnection, the result will be determined based on the data stored on the server.

Winnings

A maximum winning limit may be set for each game. Special restrictions may apply to winnings earned using a bonus balance. x3333 may request additional verification for unusually large winnings.

Sports Betting

For sports betting, x3333 reserves the right to change or cancel odds in any market. Bets placed on odds with obvious errors may be cancelled. Official results from the relevant sports authority will apply when determining outcomes.

Section 7

Prohibited Activities

The following activities are strictly prohibited on the x3333 platform:

  • Any form of fraud, deception, or dishonest conduct.
  • Using automated software, bots, or scripts to play games or place bets.
  • Attempting to claim bonus benefits by creating multiple accounts.
  • Using the platform for money laundering or illegal transfer of funds.
  • Attempting to gain unauthorised access to another user's account.
  • Attempting to interfere with the platform's systems or security measures.
  • Placing bets or playing games on behalf of another person.
  • Collusion between linked accounts to exploit x3333's services.
If any of the above prohibited activities occur, x3333 reserves the right to immediately close the relevant account, forfeit the balance, and take legal action if necessary.
Section 8

Responsible Gaming

x3333 believes that gaming should be a form of entertainment. We encourage all our users to game responsibly. This platform is intended only for those aged 21 and above.

Self-Restriction Tools

x3333 provides various tools to help users manage their own gaming activity, such as setting deposit limits, session time limits, and self-exclusion. Contact our support team to use these features.

Self-Exclusion

If you feel that your gaming habits are getting out of control, you may request self-exclusion. During the self-exclusion period, your account will be inactive and you will not be able to participate in any gaming activities. For more information, visit our Responsible Gaming page.

Section 9

Privacy & Data Protection

x3333 ensures the highest level of privacy in collecting, storing, and processing users' personal information. Our platform uses SSL encryption technology to keep user data secure.

We do not sell or transfer your personal information to third parties. However, information may be shared with authorities as part of a legal obligation or to prevent fraud. For details on data collection and use, please read our Privacy Policy.

Cookies

The x3333 website uses cookies. By using the platform, you consent to the use of necessary cookies. You can manage cookies through your browser settings, but disabling cookies may affect some features of the platform.

Section 10

Limitation of Liability

x3333 provides its services on an "as is" basis. We cannot guarantee uninterrupted or error-free service. x3333 will not be liable in the following circumstances:

  • Losses caused by the user's internet connection being disconnected or unstable.
  • Losses caused by unexpected technical issues or server downtime.
  • Losses caused by delays or issues with a third-party payment provider.
  • Losses caused by the user's failure to maintain the security of their own account.
  • Any financial losses arising from gaming — this is conducted at the user's own risk.

Under no circumstances will x3333's total liability exceed the total amount deposited by the relevant user in the preceding 30 days.

Section 11

Account Closure & Suspension

Closure by User

Any user may request the closure of their x3333 account at any time. Any bonus with unfulfilled wagering requirements will be cancelled before the account is closed. Any withdrawable balance remaining in the account will be returned.

Suspension by x3333

x3333 reserves the right to suspend or close any account without prior notice in the following circumstances:

  • If any clause of these terms and conditions is violated.
  • If fraud or dishonest activity is suspected.
  • If the user is proven to be under 21 years of age.
  • If money laundering is suspected.
  • If evidence of creating multiple accounts is found.
  • If the documents required for verification are not provided.
Section 12

Dispute Resolution

If any dispute arises between x3333 and a user, an attempt will first be made to resolve it through our support team. Our support team provides assistance 24/7 via live chat and email ([email protected]) in both Bengali and English.

Complaint Process

If you have a complaint, please follow the steps below:

  1. Contact the support team via live chat.
  2. The support team will attempt to resolve your issue.
  3. If the matter is not resolved via live chat, send a detailed complaint by email.
  4. After receiving the email complaint, x3333 will investigate and notify you of its decision.

The decision of x3333 will be considered final and binding; however, the user retains the right to take applicable legal action if they wish.

Final Note: By using the x3333 platform, you will be deemed to have read and fully accepted these complete terms and conditions. For any questions, please contact our support team.